Shipping policy

Orders completed by 10 AM EST ship out the same business day.

As a family business we are closed on weekends and holidays, so orders placed while we are closed will ship the next business day.

We only ship to addresses in the USA, excluding territories and APO/FPO addresses.

We can only ship to the address selected during checkout. Please verify your shipping address before submitting payment. For your security, address changes are not permitted after checkout has been completed.

We do NOT ship to 3rd parties or freight forwarders.

We are unable to use 3rd party shipping accounts or 3rd party labels for shipping.

Your item may be shipped by UPS or USPS. Tracking information is sent automatically to your registered email address. Tracking information is also accessible via your Purchase History.

Items over $250 may require a signature on delivery. Delivery drivers may also require a signature based on other factors at his/her discretion. If your shipment is coming via UPS you can personalize your delivery or preauthorize a signature release online by registering for a UPS MyChoice account.

We take great care in packaging items to ensure they arrive undamaged. However, if your item arrives damaged please contact us immediately. Please do NOT discard the damaged item or the original box and packaging. Let us file the damage claim paperwork for you to ensure it is completed properly. Do not contact UPS to file a damage claim.

If your tracking information shows delivered, but you cannot find your package please contact us immediately. Let us handle the lost package claim paperwork for you to ensure it is completed properly. Do not contact UPS to file a lost package claim.